Industrial Sales Manager

Join our team as an Industrial Sales Manager, where you'll collaborate with customers and sales teams to implement Creeden manufacturer programs, focusing on Grainger and Fastenal sellers. Develop key relationships in sectors like Hospitality, Healthcare, Institutional, Government, and other National Accounts. Responsibilities include executing KPIs, providing in-field training, and supporting HQ sales initiatives. We're looking for someone with a proven track record in B2B sales, strong business acumen, and the ability to work independently within our collaborative team culture. If you're passionate about customer relationships, have excellent communication skills, and thrive in a dynamic environment, join us for a rewarding and competitive journey!
Job ID/Number:
Posted Date:
Job Location:
Bensenville, IL
Position Type:
Corporate Field

Industrial Sales Manager

For nearly 40 years, Creeden & Associates has been one of the leading sales & marketing firms in the Home Improvement Industry proudly representing some of the most powerful brands with the world’s largest retail, industrial and e-commerce customers.  Creeden provides exceptional value in all sales & marketing activities to grow our manufacturer & retail partner’s business through field sales, trade show support, headquarter programs and relationship management.

Location: Remote, US, Preferably Midwest location close to International Airport

Title: Industrial Sales Manager

Duties & Responsibilities:

  • Work directly with Industrial customers outside sales teams to drive product conversion with Creeden manufacturer programs, with a focus on Grainger & Fastenal sellers.
  • Develop strategic relationships with key vertical sellers to drive sales in the field including the Hospitality, Healthcare, Institutional, government & National Account verticals.
  • Collaborate & execute manufacturer KPI’s with regular reporting of progress.
  • Conduct in Field Training with customer National Accounts, vertical sales teams and end user accounts to drive awareness and sales enablement.
  • Create customer sales tools (e-books, catalogs, etc.).
  • Support Headquarter sales and back-office initiatives as needed.
  • Attend customer Trade Shows & other key meetings as needed


Required Competencies:

  • Sales – Must have a proven track record of successful B2B selling with an emphasis on the Industrial Channel.
  • Travel – Must be able to travel extensively (50% )
  • Business Acumen – Ability to navigate complex relationships in a professional & high performing way.
  • Organization – Must be highly organized with excellent follow up skills.
  • Ability to work Independently -  This role will require aligning on a strategy and direction and running with it. 
  • Business Development – this is a BD sales role that requires the ability to connect with new people and create sales opportunities independently.  Must be able to identify key opportunities that can deliver results and revenue while avoiding those that won’t.
  • Communication – Must be effective at communicating activity that supports our supplier partner & customer’s strategy.  Must be able to communicate across all levels of a customer or end user’s team (from support to executive).
  • Customer Focused – Our number one goal is to serve our customers.  Providing outstanding service to internal and external customers is a daily process and goal.
  • Work Ethic & Integrity – We represent a culture of hard work and ethical business principles. We look for individuals with a high level of personal integrity.
  • Conscientious – Critical to the role in customer service is the desire to do one’s work to completion and in a thorough manner with the desire to exceed the expectations of the customer.
  • Problem Solving - Excellent problem-solving skills and resourceful thinking is a must when serving our customers. We want engaged, thoughtful and conscientious employees with the ability to make decisions to solve the customers’ needs.
  • Continuous Improvement – Core to our business belief is the understanding that things can always be improved. Openness to changing oneself and personal improvement is expected.
  • Product Knowledge - Develops and maintains vast knowledge of the products and services being offered.
  • Professionalism We expect our associates to project a high level of professionalism and business etiquette including a professional appearance and communication style.
  • Teamwork – Collaborative team-player with exhibited ability to work independently and collaboratively in a team. It is critical for this role that members work together to achieve goals as a team, encourage teamwork and have good conflict resolution skills. Desire to be part of a fun, competitive and winning team!



  • Bachelor’s degree preferred (equivalent relevant work experience will be considered) and a minimum of 2 years working with the Grainger or Fastenal field sales team, or similar experience working in the Industrial/MRO space
  • Strategic Sales Leader capable of identifying & driving key sales opportunities & strategies
  • Self-Starting, ability to work independently
  • High level of personal & professional integrity
  • History of successfully selling across varied levels of an organization



Creeden offers a competitive compensation and benefits package including:

  • Paid Time Off
  • Floating Holidays
  • Paid Holidays
  • Sick Time
  • Volunteer Hours
  • Medical, Dental, Vision Insurance (HSA & FSA Options)
  • Life & Disability Insurance
  • 401k Plan with Company Match
  • Employee Referral Bonus
  • Employee Assistance Program
  • Car Allowance