This is a territory-based sales position with national training responsibility for all sales reps. Additional responsibilities of this role include in person training with Creeden’s Professional Development Program personnel, travel to train and onboard Sales Reps nationally, and maintaining best practices of sales knowledge of our key vendor partners.
For over 40 years, Creeden has been one of the leading sales & marketing firms in the Home Improvement Industry proudly representing some of the most powerful brands with the world’s largest retail, industrial and e-commerce customers. Creeden provides exceptional value in all sales & marketing activities to grow our manufacturer & retail partner’s business through field sales, trade show support, headquarter programs and relationship management.
Location: Nation Wide
Job Title: National Sales Trainer
Duties & Responsibilities
- Field Sales– Maintain high level of service in current territory, remain an example of execution of field sales practices at the highest level. Continue to perform the functions of a Territory Sales Representative while not engaged in training responsibilities.
- Professional Development Program – Creeden is committed to our development program – this position will work closely with the Regional Manager team to ensure that the NSF portion of the Professional Development Program is fully planned & executed to maximize the training experience. The National Sales Trainer will be expected to coordinate schedules, plan territory assignments and work in person at times with the PDP team.
- Travel & Field Support – The National Sales Trainer will be the primary trainer for new sales reps, sales reps struggling with core vendor sales, and/or sales reps that have been assigned improvement plans. It will be necessary to travel to other sale rep territories nationally in order to perform much of this training.
- Trade Shows - The National Sales Trainer will work with the Account Management team and the Regional Managers to coordinate and organize all necessary training at trade shows. This person is expected to attend up to 8 trade shows per year and help maximize in person training opportunities at those events. It is likely this person will be required to work a booth.
- Best Practice Sales – Maintain a working knowledge of sales focus on defined key vendor programs and initiatives to help define, lead, and train in best practice sales execution for these strategic categories.
Required Competencies
- High Level Product Knowledge – In order to train and lead our sales team, this position requires a high-level knowledge of our key vendor partners product lines, new product launches and strategic promotions.
- Best Practice Sales Process – Continuously engage with sales leadership to stay aligned to Creeden best practice and sales programs to best train & facilitate execution of those expectations nationally.
- Creeden Policies & Procedures – In depth understanding of Creeden Sales policies and procedures in order to help ensure that our field team is engaged and committed to our core sales principles.
- Customer Focused – Our number one goal is to serve our customers. Providing outstanding service to internal and external customers is a daily process and goal.
- Work Ethic & Integrity – We represent a culture of hard work and ethical business principles. We look for individuals with a high level of personal integrity.
- Problem Solving - Excellent problem-solving skills and resourceful thinking is a must when serving our customers. We want engaged, thoughtful and conscientious employees with the ability to make decisions to solve the customers’ needs.
- Continuous Improvement – Core to our business belief is the understanding that things can always be improved. Openness to changing oneself and personal improvement is expected.
- Product Knowledge - Develops and maintains vast knowledge of the products and services being offered.
- Communication – Strong written and verbal communication.
- Professionalism We expect our associates to project a high level of professionalism and business etiquette including a professional appearance and communication style.
- MS Office – Must be proficient in MS Office applications including Word, Excel, and PowerPoint.
- Ability to Travel – In addition to standard NSF overnight travel to support sales efforts, trade shows, industry events and field merchandising projects (greater than 50% travel required regularly) there will be an additional minimum of eight weeks to support sales training in the field including with current sales reps, new hires and the professional development program candidates.
Qualifications:
- Bachelor’s Degree (Preferred)
- 7 Years Equivalent Work Experience
- Demonstrated excellence with Creeden best practice sales
Benefits
Creeden offers a competitive compensation and benefits package including:
- Paid Time Off
- Paid Holidays & Floating Holidays
- Medical, Dental, Vision Insurance (HSA Options)
- Life & Disability Insurance
- 401k Plan with Company Match
- Flexible Work Hours
- Employee Referral Bonus
- Employee Assistance Program
- Company Vehicle/Gas Card/Maintenance Program